Privacy Policy
Effective Date: May 9, 2025
A Legal Disclaimer
At The Liminal Clinic, we value your privacy and are committed to maintaining the confidentiality and security of the personal information you share with us online. This Privacy Policy applies to your use of our website and related online platforms, and outlines how we collect, use, and safeguard your personal information. For clients receiving psychological services, a more detailed Client Privacy & Consent Policy will be provided.
Who We Are
The Liminal Clinic (ABN 52 901 034 317) operates at 386 Malvern Road, Prahran VIC 3181 Australia, with postal correspondence to PO Box 401, Prahran VIC 3181. You can contact us at contact@liminalclinic.com.au or on 03 7042 9820.
1. What Information We Collect
We collect the following information through our website:
Contact details when you submit an enquiry or sign up to our newsletter (e.g., name and email address)
Browser and device information such as IP address, operating system, and browsing behaviour, via cookies and analytics tools
2. How We Use Your Information
We use your information to:
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Respond to your enquiries
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Send you newsletters and updates (if you opt in)
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Improve our website through visitor analytics
3. Tools and Technologies We Use
Cookies and Analytics: We use cookies and tools like Google Analytics to understand user behaviour and improve site performance
Contact Forms: Data you submit through our online forms is used solely for the purpose of responding to your enquiry
MailChimp: We use MailChimp for email newsletters. You may unsubscribe at any time using the link provided in every message
4. Sharing Your Information
We do not sell your personal information. We may share it only with:
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Trusted service providers for website hosting, analytics, or communications (e.g., Wix, MailChimp)
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Legal authorities if required by law
5. Your Rights and Choices
You may request:
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Access to your data
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Corrections to your information
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Removal from our newsletter list
To make a request, please contact contact@liminalclinic.com.au.
6. Data Security
We take appropriate security measures to protect your information from unauthorised access, alteration, or loss.
7. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal data from them.
8. International Transfers
Where personal information is stored or processed by third-party services outside Australia, we ensure appropriate privacy safeguards are in place.
9. Updates to This Policy
This Privacy Policy may be updated periodically. Please check this page for the latest version. Any significant changes will be noted.
10. Contact Us
For questions about this policy, please contact:
The Liminal Clinic386 Malvern Road, Prahran, VIC 3181 AustraliaPO Box 401, Prahran, VIC 3181 AustraliaEmail: contact@liminalclinic.com.auPhone: 03 7042 9820